According to a study by customer watchdog Consumer Focus, UK householders expecting a package are routinely left 'Sorry you were out' cards without so much as a knock on the door.
(More than half of customers - 55 per cent - claim to have received one of the cards despite being at home when the postman called and nearly a quarter - 23 per cent - say that this has happened at least three times in the past year. But who is at fault? The postman/woman, or the people who set unrealistic targets for mail delivery?)